The best support we could find for our own family — now built for yours.

Nobody gets told they’re “too complex”

That phrase is why Lionheart exists — and the reason we can say it is our nursing team.

A nurse meets every family before support starts. That visit produces a written care plan, decides who's matched to you, and — the part that actually matters — our Registered Nurses then train your support workers on your plan specifically, not a generic module. A nurse is reachable on any shift, including after hours, and re-assesses whenever things change.

That's what makes support person-centred rather than just described that way. See how the whole loop works.

You'll know who's coming

Before a new support worker starts with you, we send you a staff profile — their photo and a short introduction — so the first shift isn't a stranger at the door. It's a small thing that makes an enormous difference to anxiety.

“We really appreciate the email with photos and background of the workers, so [our child's] anxiety can be managed — and they definitely feel more empowered with these awesome humans enriching their life with their care and kindness.”

Family of a Lionheart participant

“They always go above and beyond to make not only my son, but also us, feel confident and happy that he will always be safe. Finding this in Lionheart has given our family the break needed to just breathe.”

Parent, Gladstone